Last Updated: August 14, 2026
This Refund & Cancellation Policy explains how cancellations, refunds, deposits, consultations, and payments relating to services provided by Applo Studios LLC are generally handled.
Because Applo Studios provides project-based application development and digital services, specific payment and cancellation terms may also be established in a proposal, statement of work, invoice, or separate client agreement.
1. Project Services
Applo Studios may provide services including:
- Application development
- Digital product development
- UI/UX design
- Technology consulting
- Application maintenance
- Technical support
- Project consultation
- Related digital services
The applicable project agreement may specify project fees, deposits, milestones, payment schedules, cancellation terms, and refund conditions.
2. Consultation and Booking
If you schedule a consultation, meeting, or project discussion through our website, the applicable booking terms may apply.
If a consultation requires payment, cancellation or refund eligibility may depend on the terms presented at the time of booking.
3. Project Deposits
Some projects may require an upfront deposit before development begins.
Unless otherwise agreed in writing, deposits may be used to reserve development resources, begin project planning, conduct discovery, or commence design and development work.
The refundability of a deposit will depend on the applicable project agreement and applicable law.
4. Cancellation by the Client
Clients may request cancellation of a project by contacting Applo Studios.
Cancellation requests should be submitted in writing where possible.
If work has already begun, amounts paid may not be fully refundable because resources, development time, design work, research, or other services may already have been provided.
Any applicable refund will be determined according to the project agreement and applicable law.
5. Cancellation by Applo Studios
Applo Studios may suspend or terminate services when reasonably necessary, including where:
- Required payments are not received
- A client materially breaches an agreement
- A project becomes technically or legally impractical
- Continued service creates a security or legal concern
- Circumstances outside our reasonable control prevent continued performance
Where applicable, the relevant project agreement will determine the consequences of termination.
6. Completed Services
Fees for services already completed, delivered, or performed are generally not refundable unless otherwise agreed in writing or required by applicable law.
This may include:
- Discovery work
- Research
- Project planning
- Design work
- Development work
- Testing
- Consulting
- Technical support
- Completed deliverables
7. Change of Scope
Changes to project requirements after work has started may result in additional charges.
Examples may include:
- New features
- Additional integrations
- Additional design revisions
- Changes to approved specifications
- Additional development requirements
Additional work may require a revised estimate or written approval.
8. Third-Party Costs
Projects may involve third-party services or costs, including:
- Hosting
- Domains
- Software licenses
- APIs
- Cloud services
- Payment processors
- App stores
- External platforms
Third-party charges may be subject to the refund and cancellation policies of the applicable provider.
Applo Studios cannot guarantee refunds for fees charged directly by third parties.
9. Digital Deliverables
Where digital deliverables have been completed or delivered, refunds may be limited depending on the applicable agreement and the amount of work already performed.
Nothing in this policy limits mandatory rights provided by applicable law.
10. Duplicate or Incorrect Charges
If you believe you have been charged incorrectly or more than once, contact us as soon as possible.
Please provide:
- Invoice number
- Payment date
- Amount
- Project or service name
- Description of the issue
Do not send complete credit card numbers or other unnecessary sensitive payment information.
11. Refund Requests
To request information about a refund or cancellation, contact:
We may request additional information to identify the relevant project, invoice, booking, or transaction.
12. Refunds Required by Law
Nothing in this Policy is intended to remove or restrict any consumer rights or mandatory refund rights provided by applicable law.
Where applicable law requires a refund or cancellation right, that right will apply.
13. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
The latest version will be posted on this page with the current “Last Updated” date.
14. Contact Us
Applo Studios LLC
734 9TH S T W STE 13
COLUMBIA FALLS, MT 59912-3859
United States
Email: info@lumenarygroup.com
Website: applostudios.com